Are the prices fixed?
They are. Each tier's figure is the final figure for what it includes. If the project needs pages, languages or features beyond the package, I tell you the price before I start, never after. The extras table is published on this page, so there are no surprises at the end.
Why is there no VAT on the invoice?
Ovrick uses the small business franchise scheme. I do not charge VAT, which means the price you see is exactly what you pay. The legal mention appears on the invoice.
What happens after I choose a package?
I book a 30-minute conversation to understand the business, the goals and the style. Then I send a concrete list of what I need from you: text, photographs, logo and access. With the first payment and the material in hand, I start.
How long does it take?
72 hours for a landing page, seven working days for a full site; for a shop I set it in the quote. The clock starts when I have all your material, not at signature. On the landing page I go further: if I miss the 72 hours, your first three months of Ground Control are free.
What if I am slow sending the text and photos?
You have fourteen days to send everything. After that the schedule pauses and picks up again when the material arrives. It is not a penalty, just honesty about the one thing I do not control.
What if I have no text or photographs at all?
I write the text in Dutch, French or Portuguese at 90 per page, and arrange a photo session for 350. Plenty of businesses only need one of the two.
Can I pay monthly instead of all at once?
Yes, on Orbit. Orbit All-in is 119 a month and includes the site, hosting, domain, maintenance and support, with no start-up cost: you pay the first month on signing and I begin. Twenty-four months minimum, then month to month. Both two-year totals are published on this page, so you can choose on your own cash flow.
On the monthly plan, whose site is it?
The domain is in your name from the first day, as in every package. I operate the site during the 24 months and ownership transfers to you at the end, on request and at no cost. I do not work with contracts that never hand anything over.
Can I ask for changes before launch?
Yes. One round of revisions on the landing page, two on the other packages. A round is your set of comments sent together, so I can deal with them in one pass. Beyond that it is 65 an hour, and I always say so first.
Does the site work properly on a phone?
Yes, and that is where it is built first. Most of your customers will arrive on a phone, and speed on a phone is also one of the things Google uses to decide where to put you.
Which languages do you work in?
Dutch, French, English and Portuguese. Liftoff includes two languages, and Orbit and Cargo include three, which is the number of official languages in Belgium. Each language beyond that is 150. Translations are verified as the site is built, which means a page cannot be published with text missing in one language. And when you change content, I update all of them.
Is the maintenance really compulsory?
It is, from 29 a month. The reason is simple: we cannot guarantee anything about a site we do not control. A site with no security updates, no backups and no monitoring eventually fails, and when it does the owner calls whoever built it. So the base plan covers hosting, domain, SSL, daily backups and monitoring, and costs less than any equivalent on the market.
Read the article: What does a website really cost per year in Belgium?→
What if I want to leave?
Cancel with thirty days notice. On Orbit All-in, the monthly option, that applies once the twenty-four month minimum is over. I transfer the domain and the email wherever you want, free, and hand over the site. It is in the terms. I want you to stay because it is worth staying, not because you cannot get out.
Who owns the site?
You do. The code and the content pass to you with the final payment, and the domain is in your name from the first day.
Read the article: Domain, hosting and email: what you pay for and who owns what→
How does payment work?
Half on acceptance, half on publication, with fourteen days to pay each. Maintenance is monthly, or yearly with two months free.
Will I show up on Google?
I build the technical base for it, structure, speed, metadata and structured data, and I set up your Google Business Profile, which for a local business is usually worth more than anything else. What I do not do is promise positions or visitor numbers. That depends on your market, your competitors and time, and anyone promising it is guessing.
Read the article: What is SEO? How local search works for a small business→
I already have a site. Can you replace it?
Yes. I keep whatever is worth keeping, handle the domain transfer, and publish the new one without the old one disappearing before everything is ready.
What about cookies and the GDPR?
My sites load nothing from a third party before the visitor chooses, and the fonts are served from the site itself, so no outside company sees who visits your page. It is one less thing to worry about.
Read the article: Cookie banners and GDPR for a small business website in Belgium→